Privacy Policy
Last updated: August 2026
1. Information We Collect
When you use Sugar Spin Jewel, we may collect the following types of information:
- Account Information: When you create an account, we collect your username, email address, and profile information you choose to provide.
- Gameplay Data: We collect data about your in-game progress, scores, achievements, and gameplay preferences to enhance your experience.
- Device Information: We automatically collect device type, operating system version, unique device identifiers, and mobile network information.
- Usage Analytics: We gather anonymized data about how you interact with our game, including session duration, features used, and crash reports.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the Sugar Spin Jewel gaming experience.
- To personalize your gameplay, including difficulty adjustments and content recommendations.
- To process in-game purchases and manage your virtual currency balance.
- To send you important notifications about game updates, maintenance, and new features.
- To detect and prevent fraud, cheating, and unauthorized access to accounts.
- To analyze aggregated usage trends for game optimization and development.
3. Information Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our game, subject to confidentiality agreements.
- Legal Requirements: When required by law, regulation, or valid legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users.
- Safety: To protect the rights, safety, or property of Gold Smile, our users, or the public.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256).
- Regular security audits and penetration testing of our infrastructure.
- Access controls and authentication requirements for all internal systems.
- Incident response procedures to promptly address any security breaches.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Third-Party Services
Sugar Spin Jewel integrates with the following third-party platforms and services:
- Apple App Store: Subject to Apple's privacy policy for in-app purchases and account management. See Apple Privacy Policy.
- Google Play Store: Subject to Google's privacy policy for in-app purchases. See Google Privacy Policy.
- Analytics Services: We use anonymized analytics tools to understand game usage patterns. These services collect data in accordance with their own privacy policies.
- Advertising Partners: If applicable, we work with advertising partners who may collect device identifiers for ad personalization, subject to your consent.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Request transfer of your data in a structured, commonly used format.
- Opt-Out: Opt out of marketing communications and targeted advertising at any time.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us at [email protected].
7. Children's Privacy
Sugar Spin Jewel is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will promptly delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the game and updating the "Last updated" date. Your continued use of Sugar Spin Jewel after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Gold Smile Advertising and Marketing Company Limited
Công ty TNHH Quảng cáo và Tiếp thị Nụ Cười Vàng · Tax Code: 0312068028
Sabay Building, 40/4 Lam Son Street, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam
Email: [email protected]